Security Policies:
For our years of operations, we have ZERO frauds reported and are very proud of
maintaining such a record.
All our staff are on a "Need-To-Know" basis. If they do not need to know
certain part of your details (e.g. your postal address), they will never come
into contact of it. If they are not handling a specific part of your booking (e.g.
charging to your credit card), they will never know what type of cards you carry
or used to make your booking.
Handling of Bookings:
Bookings submitted by you are received are handled by a team of authorized
and trained staff only. Critical information like your credit card details
are never passed to non-authorized staff.
Charges made to your credit card are made manually and handled by only
trusted and authorized personnel only. All transactions are triple-checked
to ensure your information are never passed out.
In-House Servers:
Online Technology, the owner and operator of StayMalaysia.com, owns and operate
ALL of our own servers, all in-house. All our servers are residing at our office,
we do not rely on third party vendors to setup nor operate our servers or web
sites. We run our own leased line circuits directly to the Internet backbone
and do not share circuits (e.g. DSL links) with another company.
Our server room is under lock and key and the keys are held only by the top management
of the company. Only authorized staff are allowed access after obtaining clearance
from the management. All activities by the staff are logged.
No critical information is ever transmitted out via a third party link.
On top of that, all information transimitted via our secure server are encrypted and secured by Thawte, the leading security certificate issuer in the world.
Please click on the Thawte logo above to authenticate our server.
